When it comes to customer satisfaction among those who travel for leisure and business, the same domestic airlines top each list.
A YouGov BrandIndex survey released this week asked travelers, "Are you a satisfied customer," and ranked the country's airlines by how many said yes.
JetBlue, Virgin America, Alaska Air, and Southwest were in the top five for both leisure and business (in different orders).
It is a sign of the weakness of the American aviation industry that for business travelers, only the top airline, Alaska Air, had a satisfaction rate above 50 percent.
JetBlue and Virgin have reputations for providing excellent in-flight service, complete with live television. But even their numbers, ranging from 36.3 percent to 61.7 percent, are not very impressive: Apparently, more than 60 percent of JetBlue business travelers are not satisfied customers.
Here are the top five for each:
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